Legal

Privacy Policy

Last updated: March 2026

Guideline (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a tour inquiry. By using our site you agree to the practices described here.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details — name, email address, and phone number you provide when submitting an inquiry.
  • Travel preferences — dates, group size, and tour interests you share with us.
  • Usage data — pages visited, browser type, and IP address collected automatically by our hosting provider.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your tour inquiry and arrange your expedition.
  • Communicate updates about your booking or our services.
  • Improve our website and tailor content to your interests.
  • Comply with legal obligations and prevent fraudulent activity.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

3. Disclosure of Your Information

We may share your information only in the following circumstances:

  • Service providers — trusted partners (e.g. email delivery, hosting) who process data on our behalf under strict confidentiality agreements.
  • Legal requirements — when required by applicable law, court order, or government authority.
  • Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience and analyse site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of our site may not function properly if cookies are disabled.

5. Data Security

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data (“right to be forgotten”).
  • Object to or restrict our processing of your data.
  • Receive a portable copy of your data in a structured format.

To exercise any of these rights, please contact us at guidelinetic@gmail.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date. Continued use of our services after changes take effect constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Guideline
Ulaanbaatar, Mongolia
guidelinetic@gmail.com